Update by user Nov 18, 2017
After writing this review I sent them the link to the review so they could read it.The next morning I received an email that read: Support-1 (SetvNow Support) Nov 18, 11:38 EST Hi, We sincerely apologize about that.
Please reboot the devices and check if it works this time. Should you have any other concerns/ questions in the future please don't hesitate to contact us at this number 813-960-3160 or chat with us online. Best Regards, Setvnow Customer Care It then started working again.
I asked if they were going to credit me the time it wasn't working.(over a week) they have yet to reply.
Original review posted by user Nov 16, 2017
I have now paid 60 dollars and still don't have TV!At this point it would have been cheaper to just get cable!
If you use a VPN service you get canceled. If you reset your router and get assigned a new IP address you get canceled The support system is a joke and It really seems all they're interested in is grabbing $20.00 from everyone before they see how bad their service is! They are are so afraid someone might get free TV that they are screwing their legitimate customers!
The channels freeze constantly or don't work at all.In short they suck!
Review about: Setvnow Account.
Reason of review: Poor customer service.
Monetary Loss: $60.
Preferred solution: Deliver product or service ordered.